If you are not receiving notifications on your iPad or iPhone please check the following:
- You have the appropriate unit and incident type notifications added in Settings for Tablet Command or TC Mobile for On Duty and Off Duty
- Your On Duty/Off Duty slider is set to the proper setting to match the notifications you are expecting
- Your phone is not set to Do Not Disturb, or a custom Focus setting that is silencing and hiding the Tablet Command Notifications
- You have allowed notifications for TC Mobile in iOS Settings > Notifications > TC Mobile
Once you have checked these and are not receiving notifications please use the App Support tool in Tablet Command and TC Mobile to upload your logs and database to [email protected] so we can do further investigation.